Pulse Labs
ProjectsPulse Voices App
I led the design of the Pulse Voices mobile app, the participant-facing companion to the Pulse Labs research platform. Voices enables participants to seamlessly take part in interviews, surveys, evaluations, and observational studies—all from one intuitive interface. The app emphasizes ease of use, privacy, and reliability, ensuring participants can share authentic feedback in real-world contexts. By extending the Pulse Labs brand and design system into a mobile experience, the Voices app completes the end-to-end ecosystem for human-centered product research.
Interviews
As part of the broader Pulse Labs platform redesign, I led the design and content direction for Pulse Labs Interviews—a product experience focused on moderated and unmoderated user sessions. The page introduces a refined visual hierarchy, emphasizing clarity around participant recruitment, scheduling, and recording capabilities. By aligning the visual language and interaction patterns with the rest of the platform, the design communicates trust and technical sophistication while simplifying the story for product teams exploring research solutions.
Observations
I led the design direction for Pulse Labs Observations, a product experience that helps teams capture and analyze real-world user behavior. The page positions Observations as a bridge between qualitative insights and quantitative data—showing how in-app analytics, screen recordings, and participant feedback combine into a unified research view. The design uses a balanced layout and thoughtful motion to guide understanding, while reinforcing the clarity and cohesion of the overall Pulse Labs brand system.
Evaluations
For the Evaluations product page, I directed the design and narrative to showcase how Pulse Labs enables rapid, data-backed UX assessments across prototypes, live apps, and digital experiences. The design emphasizes credibility and clarity, highlighting flexible test setup, participant targeting, and actionable reporting. By integrating consistent brand elements and focused motion design, the page communicates the sophistication of the research workflow while maintaining a sense of simplicity and speed.
Surveys
I led the redesign of Pulse Labs Surveys to better communicate the power and flexibility of our self-serve research tools. The page highlights how product teams can quickly build, launch, and analyze surveys to capture targeted user insights at scale. Through a clean layout, clear visual storytelling, and integrated motion cues, the design balances technical depth with accessibility—making the platform’s survey capabilities approachable while reinforcing the larger Pulse Labs brand system.
Marketing Website Redesign
To better reflect Pulse Labs’ evolving platform and product suite, I led the redesign of the company’s marketing website. The updated design emphasizes clarity, modern aesthetics, and a cohesive brand voice that aligns with our new offerings. The site showcases the full breadth of the platform—surveys, interviews, in-app feedback, and participant sourcing—while making it easy for prospective customers to explore features and request demos. By pairing a clean visual system with purposeful content strategy, the redesign elevated our brand presence, improved usability, and positioned Pulse Labs as a trusted partner in product research.
Business Cards
To support the company’s growth and brand consistency, I designed Pulse Labs business cards that reflect the clean, modern identity of the organization. The layout emphasizes clarity and professionalism with bold typography, the signature orange mark, and a scannable QR code for quick digital access. These cards serve as a tangible extension of the brand, making a strong first impression while staying aligned with the broader design system.
Video Call Backgrounds
As remote work became a staple of modern collaboration, Pulse Labs needed a way to ensure a consistent and professional brand presence in every virtual meeting. I designed a suite of company-branded video call backgrounds for employees to use across platforms like Zoom, Teams, and Meet. The designs balance clean minimalism with the recognizable Pulse Labs brand identity, making virtual interactions feel polished while reinforcing company culture. These backgrounds are easy to use, adaptable for different settings, and provide a unified look across the organization.
Evaluation Platform
The Pulse Labs evaluation platform is for user researchers, designers, product owners, and any other stakeholder trying to understand the performance of their products. After all the quantitative and qualitative research has been captured. The platform evaluates the results, providing scorecard metrics for all quantifiable data points while surfacing the most interesting qualitative responses. Ultimately, making it easy to identify research findings to share and track. Evaluation even works overtime across studies or through platform comparisons.
Mobile App
The Pulse Labs mobile app allows study participants to perform a number of actions. In addition to managing their account, they can view their tasks, enrolled studies, and even payment history. The app's primary function is to support automotive research studies by connecting to an external camera to record the participants completing tasks. Additionally, the app supports device screen recording, and on device camera recording to allow for even more types of study data it can capture.
